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Monthly Archives: February 2010

What Dentists Can Learn From the Music Industry

Posted on by Mike Haverhals

We’ve commented here before about how Doctors should not sue their patients over negative reviews.  Unfortunately, there are still dentists out there who are insisting on filing suit against their own patients based on an uncomplimentary online review. The problems with this approach range from the lawsuit being thrown out under anti-SLAPP laws, to doing [...]

Beyond the Hype: Using Facebook to Actually Grow Your Practice

Posted on by Mike Haverhals

You’ve been hearing about Facebook for quite a while now, but haven’t paid much mind to all the hype since it’s just another “useless time-waster for the kids.”  Well guess what, it’s not just kids that make up the over 400M people using Facebook.  And, recent reports show it isn’t just about sharing pictures anymore.  [...]

The Flaws of Star-Ratings on Dentist Review Sites

Posted on by Mike Haverhals

Most every dentist review site uses some sort of star-rating system to rate dentists. It’s usually based on 5-stars being the best, down to 1-star being the worst. This is intended to quantify the doctor’s rating and give a quick snapshot of the doctor’s overall performance. However, there a few problems with this method…

Dentist Review Site Yelp Gets $100M Investment

Posted on by Mike Haverhals

Dentist review site Yelp was in the news again this past week with the announcement that they’ve secured up to $100 million in additional funding from humanitarian-slash-rockstar Bono’s private equity firm, Elevation Partners. While it doesn’t give them quite the weight that a $550 million buyout from Google would have, it does ensure that they’ll [...]

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