All Reviews for Bert Rouleau

Referral by: Char
5.0
February 18, 2010

"We travel all the way from Morgan Hill to have Dr. Rouleau treat our two boys and will continue to seek his treatment for our daughter next year when she will be in need of braces. He is sensitive, kind and truly cares about his patients and his staff."

Helpful (7)
Unverified, posted on 02-18-2010
Referral by: Marco M.
December 18, 2009

"I want to thank you from the bottom of my heart for what you have done for me. You have changed my life. You didn't give up on me when others did. And for that I am in debt to you. Thanks to you and your staff. I never thought my teeth would look so great. May God bless you and your family with many miracles on Christmas. Thanks again."

Helpful (12)
Verified on 12-18-2009
Referral by: Laura D.
December 18, 2009

"Your staff was all so sweet about everything and always eager to help. I actually looked forward to the appointments I had because you were all so nice! I got my braces off even BEFORE you said I would, which is always a good thing! I am definitely happy with my treatment results - I have never smiled more! I will continue to recommend your office to my family and friends. "

Helpful (10)
Verified on 12-18-2009
Referral by: Sally R.
December 18, 2009

"Everyone in your office is professional, patient and kind, and I am always happy with the manner I am treated when I go in - I never had to wait. I would be happy to recommend your office should the opportunity arise. "

Helpful (9)
Verified on 12-18-2009
Referral by: Anonymous
December 18, 2009

"I have been to a number of doctor's offices and by far yours is the most efficient, friendly and well-trained. Your staff is always eager to help - they are phenomenal! Everything is always explained to me to my satisfaction - and more! I am always pleased with the way I am treated when I go in, and because of my crazy schedule I often had to reschedule and you were always more than accommodating. I will definitely be recommending you to my friends and family. "

Helpful (7)
Verified on 12-18-2009
Referral by: Melinda B.
December 18, 2009

"Your staff was very sociable and pleasant and eager to help, while working with competence. I did have to have 2 or 3 refinements cause my teeth simply weren't straight when the staff had expected them to be straight, prolonging the process substantially.

I would definitely recommend your office! "

Helpful (7)
Verified on 12-18-2009
Referral by: Lynn H.
December 18, 2009

"I am always pleased with the care I receive at your office - I look forward to my visits. Your staff is always eager to help me, and my issues were always addressed regarding financial, scheduling, and appliance treatment.
I have and will continue to recommend my friends and family to your office."

Helpful (7)
Verified on 12-18-2009
Referral by: Riley Z.
December 18, 2009

"The staff was awesome. I really enjoyed going into the chair because they are so funny and enjoyable. I am very pleased with the manner I was treated, as are my children. My orthodontic treatment scheduling date was off by a little bit but not that bad.

It was the best Dr. experience I have been to. Also very expedient. We will recommend you to everyone needing a fix in their mouth. "

Helpful (7)
Verified on 12-18-2009
Referral by: Elisabeth E.
December 18, 2009

"You and your staff have been incredibly nice, professional, and helpful - we have never been at a doctor's office more punctual than yours. The treatment was exactly as planned in the treatment plan and we always were informed about future and upcoming steps. Aside from always needing additional documentation and receipts for insurance, whenever we had a problem and called, your staff was super responsive and helpful. My daughter was looking forward to seeing you. She was never afraid or anxious, due to your welcoming treatment of your patience.
We will recommend your office highly and are bringing in our second child for treatment after the outstanding experience with our daughter. "

Helpful (7)
Verified on 12-18-2009
Referral by: Patty E.
December 18, 2009

"I always have a great experience across the board when I go for my visits. Yours is the best "health care" practice I've ever encountered - and I've seen quite a few! You guys are the greatest!"

Helpful (7)
Verified on 12-18-2009
Referral by: Joan L.
December 18, 2009

"Honestly, Dr. Rouleau's is the best run office that we encounter in the medical or dental field. Questions are always answered and re-answered with the utmost patience and friendliness, and even my children love coming. We always seem to get appointments that work for us, and everyone is friendly, professional, knowledgeable and kind - it's a pleasure to come for visits. "

Helpful (7)
Verified on 12-18-2009
Referral by: Anonymous
December 18, 2009

"My visits to Dr. Rouleau's office have always been great, and I was very impressed with the scheduling of the orthodontic treatment I received. On just one of our many visits, we had to wait in the chair, due to a lot of personal chit chat, taking a phone call. This was very unusual however. Coincidentally perhaps Dr. R wasn't in the office that day.

I will definitely recommend your practice to my friends and family."

Helpful (7)
Verified on 12-18-2009
Referral by: Heather M.
December 18, 2009

"I love the staff. They are like my dental family - And I am very happy with the manner that I am treated when I go for visits, I couldn't have asked for more! Everything was explained above and beyond satisfactory. I was very well informed with no need for many questions! I didn't think the Invisalign treatment was going to stay on schedule, but I was definitely wrong!
You guys were great! Keep up the good work!"

Helpful (7)
Verified on 12-18-2009
Referral by: Anonymous
December 18, 2009

"It was very easy to set up an appointment at the end of the visit, and also to reschedule. We only wish that you were open 5 days a week so that we could schedule our visits in more easily! Everyone was very nice and called me by my name, which I appreciate - everyone cared and wanted to make sure I was okay and wanted to help me if I needed help. Everything was explained if I asked for an explanation. My children are also happy with their treatment.
We have already recommended families to Dr. Rouleau. "

Helpful (8)
Verified on 12-18-2009
Referral by: Abby M.
December 18, 2009

"I am very pleased with the manner in which I have been personally treated at Dr. Rouleau's office - probably being their oldest patient this was important to me. Everything was explained to me clearly and your staff was always eager to help. I will definitely recommend family and friends! "

Helpful (7)
Verified on 12-18-2009
Referral by: Anonymous
December 18, 2009

"It was always a pleasure to come to your office, and my daughter also always enjoys her visits. I'm pleased with your scheduling, and thank you for being so gracious if we needed to move an appointment suddenly. Thank you Bert, for your thorough patience, and I would enthusiastically recommend my family and friends! "

Helpful (8)
Verified on 12-18-2009
Referral by: Andrea C.
December 18, 2009

"We think your practice is very professional and still very personable - much better than the office we were at in IL. Also I appreciate that you are always ON TIME - with 3 of us in treatment at one point, this was so important & I was always able to meet everyone's scheduling needs easily.
Thanks! "

Helpful (8)
Verified on 12-18-2009
Referral by: Kate F.
December 18, 2009

"Everyone in the office is very warm, kind and friendly, and I was pleased with the way I was treated. We're especially grateful for the time both Dr. Rouleau and the staff took to communicate what they were doing-and why- and to let us know what was next. I also have children in treatment and they particularly appreciate the sensitivity of the staff to their feelings - both physical and emotional.
I found the scheduling for the orthodontic treatment to be flexible and I was pleased with it.
Your staff was always eager to help!
We have already, and many times over, recommended you to family and friends. "

Helpful (7)
Verified on 12-18-2009
Referral by: Claire P.
December 18, 2009

"I thought you could have been a bit more gentler, but other than that, I was thrilled with the experience. I was pleased with your scheduling system for the orthodontic treatment. Your staff was willing and eager to help, though they seemed a bit hurried. I don't blame them though. Everything was explained thoroughly, but again, a little bit too hurried.
I will recommend my friends and family to your practice."

Helpful (8)
Verified on 12-18-2009
Referral by: Mat S.
December 18, 2009

"Your staff was very friendly both on the phone and in person, and were eager to help. I am pleased with the manner I was personally treated. Only once was my daughter uncomfortable "something" didn't feel right in her mouth and when she said something I think one of the assistants was slightly frustrated. Both of the orthodontic treatments carried out ended as anticipated or slightly early. Everything was explained better than anticipated; the pre- & post treatment computer aided digitization was helpful. It would be be better if treatment could be accomplished with less x-ray, although I'm sure it's needed. I recommend you to friends and family without hesitation. "

Helpful (8)
Verified on 12-18-2009
Referral by: Stephanie & Michelle Y.
December 17, 2009

"We are pleased with the manner in which we were personally treated, and especially impressed with Theresa's friendly manner - my children were also happy with their treatment. Your staff was willing and eager to help and most everyone was personable.
Dr. Rouleau's consultation appointment was very thorough and would definitely recommend you to friends and family."

Helpful (7)
Verified on 12-17-2009
Referral by: Gerry E.
5.0
December 17, 2009

"I wanted to say thank you for giving me the opportunity to have a nice smile. I will be able to smile without worrying about how my teeth look to others. What you are doing is a blessing to me, and is one of the greatest things to ever happen in my life. You are one of the most generous people I have ever met. Now because of your generosity my self image is going to change greatly. I don't know what to say except thank you and God bless."

Helpful (8)
Verified on 12-17-2009