"As usual, my experience coming to this dental office was very nice. I always receive the best service. I was greeted warmly by Tina, the receptionist. I was a little late but Donna was also running a little late, so it worked out fine. Donna takes her time to give me a gentle but thorough cleaning. I then had an oral exam for cancer by Dr Holloway. The overall experience was very pleasant and I would certainly refer my dentist to anyone."
"I have been seeing Dr. McKinley since 1975 and never had a problem. He and the staff have taken great care of all my teeth and this visit today, 10-25-12, was especially a good one because my gums have shown an improvement. I know I have to do my part to keep my teeth in good condition but if I follow the Doctor's instructions my teeth will last longer than I will. Love to all."
"I always have a pleasant experience at MY dentist office. The staff are always friendly (can I use the word pleasant again?). I used to dread going to the dentist and this was evidenced by the condition of my teeth when I arrived for my initial appointment. But since finding my new dentist, I faithfully keep every appointment and the condition of my teeth have IMPROVED greatly. I am so happy that I made that call. Even though there appears to be a dental office on every other block in the Shelby / Washington Township areas, I am sticking to my dentist (dare I say it - it sounds so corny) like plaque to a tooth that hasn't met Donna!
"I always enjoy seeing the smiling faces at the Office of Dr. McKinley and Dr. Holloway. I was in and out for my cleaning on schedule, which I always appreciate. There was enough time for a thorough cleaning and exam, a review of my x-rays, and a discussion of my dental health and goals overall. On top of that, there was even time for some laughs, which I always look forward to :) Thank you for another great experience."
"The receptionist, Tina, is amazing! She makes you feel like you are the only patient in the building. Kathi, the hygienist, is the most caring, compasionate person I've ever had work on my mouth. Dr. McKinley is totally the best dentist I've ever had. No one cares about my teeth more than he does, except me. Thanks to the amazing people at Dr. McKinley's dental office."
"Myself and my family have been patients of Doctor McKinley for over 35 years. He is the only dentist my wife and children have ever had. I would recommend doctor McKinley to friends and family looking for a dentist. Doctor McKinley and his staff are professional and always courteous. We feel like were visiting family when we go."
"If your looking for a dental practice that has state of the art equipment, and a staff that goes out of there way to make sure your dental services are as confortable as possible, and that your thoroughly informed about any services that are required for your teeth, then look no further. My family and I have been saticfied customers for the past five year and never hesitate to refer family and friends to them."
"Very friendly staff"
"It is always nice when you feel welcome and that the staff has your best interest in mind when discussing any subject."
"My first visit with Dr.McKinley was pleasant. He gave me the assurance I needed and somewhat eased my discomfort and fear of dental chair. I told him, I will be his worse patient so I hope I wont give him gray hair by the time I get all my dental work done."
"Dr. and Staff were very helpful and seemed very sincere about my well being and overall dental health. Thank you."
"THIS IS THE BEST DENTAL OFFICE!
Everybody here is amazing! From Tina at the front desk who is kind and professional, to Dr.Holloway who is the most gentle and amazing dentist we have ever seen, to Laura the assistant who called us for a follow up, words can not describe how much they really care!
And the office is so nice and super clean .
We finally found a family dentist !"
"The experience was great! "
"We appreciate the way that everyone works to accommodate our schedule"
"Very pleased with the staff and facility"
"Worth the 6.5 hour drive"
"I have been a patient of Dr. McKinley's for over 10 years. He is thorough, friendly, caring, and the quality of his work is excellent. I've not been able to find a dentist as professional and experienced as Dr. McKinley. He uses state of the art technology which rates highly with me. The office is clean and has a very comfortable atmosphere. My dental hygienist, Donna, is the best. She does outstanding work and I never feel any pain. The staff is always friendly, caring, helpful and professional. I love the receptionist, Tina. She is so genuine, friendly and efficient. It is so nice to see the addition of Dr. McKinley's daughter, Brittany. Like her dad, she takes her work seriously. She does so with the utmost warmth and skill. His son is also one of the team members, and he has shown himself to be friendly and professional too. I would expect nothing less from Dr. McKinley."
"I was very pleased with my visit. The staff worked well as a team and as individuals. "
"Always a great experience! Everyone is very friendly. "
"Very freindly staff. Great enviornment."
"Felt like I was the most important person in the office. Kathi, the hygienist was very thorough & we had a great conversation about personal growth & development in addition to dental health. Great experience"
"My hygienist, Kathi, came in 2 1/2 hours early to accomodate me because I had an important appointment that I had forgotten. This emulates customer service. I love this dentist and his staff. I feel very special when I come in for my appointments."
"Wonderful staff, they seen me same day as a new patient with an emergency.. I had great care."
"Good as always"
"overall a good experience.very hi tech equip and knowledgable staff."
"This office was very friendly and warm. Everyone that I have not met before treated me so nice. Of course, I've known Dr. McKinley for many years and I am so glad to be able to return and have him treat me. I trust him completely that I will be 100% satisfied and if there were any problems that he would do everything to make it right."
"My experience at this office was very pleasant, the staff is very professional and personable. I would recommend this office to my family and friends."
"Always a good experience"
"as always the people at this office are great friendly and make you feel welcome thank you "
"Even though I was late for my appointment, everyone in the office made me feel welcome. "
"everything was good. i learn something about my own teeth. thank you"
"Absolutely love Kathy! Thanks for the great care will see you soon."
"As usual, great experience! Very friendly and professional office."
"Always good. everyone friendly and helpful."
"Very knowledgeable staff, very impressed with the facility, staff & hi end equipment (nice operation)
I will be setting up my next visit today or tomorrow.
"Always a pleasure"
"Very nice experience ... I have no issues or complaints."
"As always, Tina and Donna were cheerful, knowledgable and thorough. Donna is constantly instructing me about oral health and the need to brush correctly. She wanted to give me a brushing lesson. We laughed because at my age I should know how to brush my teeth!"
"This was my first time in Dr. McKinley and Dr. Holloways office. It was fantastick from the moment I stepped in the door. Wonderful atmosphere. Very clean facility. All of the staff were so polite and comforting. Easy to talk to. Dr. Holloway explained so much more than I could have ever imagined. It was the first time I had ever had pictures taken of my teeth to allow me to see my own teeth and see what the Dr is actually talking about. Awesome! Thank you for a great experience. I am glad I found you! I could not have asked for a better dental visit. "
"great as always"
"You group always does a great job.
"Having left the practice for 5 years, it's good to be back. Tina is an absolute asset to the office."
"Appreciate their flexibility"
"Staff is nice"
"I love getting my teeth cleaned and do it every 3 months because I think it is that improtant! Everyone is this office is so wonderful, it’s like going to visit with good friends. I have seen Kathi for years and now that she is semi-retired I have seen Donna. Today I saw Michelle and she was great! Where do they find all of these amazing people? "
"Dr. Holloway did a beautiful job of restoring one of my prominent teeth. I would highly recommend her to anyone seeking a top quality dentist. "
"I always love getting my teeth cleaned at Dr. Mckinley's office. Everyone makes you fell right at home. It is a very good experience."
"Very pleased with the professionalism, curtosity"
"dont like going to dentist, however i had a very nice experience"
"very comfortable with staff members"
"Good as always!"
"Overall I am very satisfied with the office staff. They seem to bend over backward to be nice and friendly."
"Keep up the great work
"pleasant as usual"
"Extremely caring staff, always taking time to listen and provide information. "
"Misdiagnosis sometimes happens which is understandable. What I don't agree with is that when I went back 3 times to say that my new crown still really hurts, I kept being told by Dr. McKinley and a few staff members it was because I was clenching. I was not clenching, I needed a root canal. As soon as I had the root canal all my problems went away. For the past few years I have been extremely aware of if I am clenching or not and have been sleeping most nights with a night guard. I knew my problem was not clenching and I was annoyed that I kept being told that. Anyway, root canal done by another doctor, problem solved."
"Great as always"
"What a GREAT office! Everyone is so friendly and professional. "
"Great group of friendly staff
"Great first visit"
"The staff is friendly and professional. The staff is aleays looking out for my dental health.
I was informed of and offered the oral cancer screening which i will have done on my next visit."
"GREAT!!!!!!GREAT AND GENTLE"
"Everyone is so friendly and helpful. Dr. McKinley really cares about his patients."
"Everything was fine except for the wait time. The latest appointment time is 5 pm and is not uncommon to wait 30-40 minutes for the dentist to get to you. I recommend accepting later appointments to reduce wait times. "
"Very pleasant. Love my new dentist and hygienist!"
"I love the staff and how advance they are in what theyuse it makes everything easier, more comfortable and efficent."
" Just to let everyone know-If for whatever reason you hate going to the dentist no one could hate it as much as I ever have. All you have to do is try (only once) going to Dr.McKinley"s office and meeting him and his staff you will be hooked.They make you feel so at ease and you feel like you're part of there family. I would recomend Dr. McKinley to everyone and I have . Don't ever change anything. Thanks again "
"I have never had a bad experience going to Dr. McKinley's Office. The atmosphere and staff are very pleasant."
"Great Office. Dr. Holloway and Dr. McKinley are caring and gentle. I highly recommend them both. "
"Everyone was friendly and professional . I had a great visit. "
"Quick & pleasant"
"Everyone works very hard to accommodate our needs."
"Friendly Staff, Great atmosphere"
"efficient & very knowledgable staff"
"Everyone was very friendly and professional. Doctor Mckinley took the time to clearly explain what dental work I need and to answer all my questions. Michelle took the time to thoroughly clean my teeth. She explained everything she was doing and how I should properly care for my teeth in the future. "
"Very informative. You will know what you they can do and you can do to get a better smile. Loved it!"
"This is a great office! I have recommended many family and friends and will continue to do so. My children and grandchildren also see Dr McKinley and everyone has a great experience! "
"Everyone was very nice, patient and helpful. "
"Everything was positive. Love Donna. Love Ray. Did recommend someone just last night who wants a good doctor to help her with her TMJ. She will be calling for an appointment/interview. "
"No problems. The entire staff is professional."
"Awesome as usual."
"Every time I go to Dr. McKinley and Dr. Holloway it is a pleasant experience, they are on time, professional and attentive to any concerns I have."
"Great office everyone very nice. Been to a lot of dentists but this office was the best by far "
"This this office staff is FABULOUS."
"Friendly, thorough, and comfortable."
"Great Dr and hygienist! Friendly staff and clean and comfortable office.They took good care of my teeth and my sons as well. Thank you !"
"I have been very pleased with the friendly atmosphere and the thoroughness of the care that I have received!"
"always the best customer relations and customer care. "
"As always a great visit to the dentist... how many people can say that? Dr. McKinley & Dr. Holloway and the rest of the staff are the best!"
"Everything was very good..the doctor explained , everything to me.."
"I would recommend Dr. Ray to everyone and do!"
"Wonderful staff I HIGHLY recoomend them to anyone."
"Jaw feels better."
"Friendly staff and great dentists."
"Very friendly and comfortable along with professional and excellent work."
"I can't remember ever having a problem with this office. Everyone is always friendly and helpful."
"It's always a joy to come in until I have to pay the bill."
"I love this office they are very personal, and they really care about there patients. I have had a few dentist in my time, but doctor McKinley and his staff are wonderful. "
"Love the staff! That is all I can say."
"Very professional and friendly environment. Everyone at the office is enthusiastic. Great experience!:)"
"I felt very comfortable with the staff. I was surprised I was acquained with a couple people and hope they are aware that I will always respect their privacy given HIPPA. The visit flowed nicely. I can see myself having a long term relationship with the practice."
"The office is very friendly and accommodating "
"What a great office!! I enjoy going to visit Dr McKinley and his staff every time. I know Dr McKinley treats me like I am part of his family. After being a patient of his for almost 30 years, I guess in a way I am. Now my children (who gre up with Dr McKinley) take my grandchildren there, too. Dr Holloway is great, too. I have watched her grow up working along side her Dad."
"Very good experience"
"Absolutely! Great environment. Drs. McKinley & Holloway are superb! Very encouraging hygenists who provide you with solutions for better oral health. The equipment is new and the office is spotless. I just love them all!!"
"your staff is always friendly and professional. Feels like family!"
"Top-notch dentist, hygienists, assistants, office staff, facilities & equipment!"
"Dr. McKinley has been our dentist since we moved to MI 15 years ago we even moved an hour away and still came to his office. Everybody is very nice and always going that extra mile to help with anything.
"Taking my 5 year old twins in for some dental work was not something I was looking forward to. One of them needed work done that would require 3-4 visits that could be painful. Dr McKinley and his staff made things easy. The office is very clean and professional . They are very efficient which is a big deal with little kids! The staff went out of their way to make my boys comfortable and have a positive experience. Thank you, Christine Torres"
"Wonderful! Always great. Staff very kind and caring."
"Excellent experience with a top notch staff and facilities. Always a outstanding and educational visit."
"It was painless and profesional"
"Yes I would. I love the office and everyone there. It is always a pleasant visit and everyone has wonderful chair side manner."
"I highly recommend your practice."
"It's a homey; fun atmosphere except for the shot's of course.
"I absolutely love the staff. The genuinely look out for your best interest in every way possible. I will always have Dr. McKinley and will refer anyone I know to his office! Thank you to you all! Tina, you are wonderful and of course Kathy : ) "
"The staff is friendly and helpful and the knowledge base of the Doctors makes me so glad that I continue to see an out of network Doctor....it is well worth the extra that insurance charges. As well as the fact that the services they provide are worth every penny."
"always enjoy talking with the staff always friendly and helpfull"
"My appointment was for a 6-month cleaning. I had such a relaxing visit. The background music was peaceful and the hygienist was gentle. Thank you for introducing me to Soft-Picks. "
"I have always had a good experience at Dr McKinley office. "
"I have had horrible experiences in the past with other dentists, and was recommended to Dr. McKinley about 12 years ago. He was the best recommendation that I have ever had. He and his staff are always professional and friendly. This office uses the latest technology, and that makes the experience much easier and less painful for the patient. Dr. McKinley is the only dentist for me and my family!!"
"My experience at the McKinley office was fantastic. The Doctors and staff are the best I have ever been to and I would highly recommend them."
"Staff is great. Wait time is short. Great sellection of magazines. Very clean"
"RAY, HAS BEEN MY DENTIST FOR OVER 20 YEARS, AND MY EXPERENCE WITH HIM AND HIS OFFICE HAS ALWAYS BEEN GREAT, AND I HIGHLY RECEMEND HIM AND HIS OFFICE HELP."
"My experience at this office is always a pleasent one they always talk to me and make me feel right at home"
"Everyone I talk to hate going to the dentist. I used to feel the same way, until I started coming to Dr. Mckinley. Every visit is great. The staff in the office always makes me feel special."
"There's a warm, beautiful, welcoming lounge and super nice staff. Even if I have to wait, it's not long, and there's plenty of ways to keep busy; watch tv, read magazines, or have some coffee. The staff and Dr. McKinley really care about keeping my teeth great, even years from now and it's easy to appreciate that. It's a wonderful place to go for dental care."
"Everyone is pleased to see me. I am treated like a long time friend, even though I have just started less than a year ago."
"I like the technology found in the office."
"The staff is wonderful and I always feel like I am getting the best care."
"I started going to Dr. McKinley over 25 yrs ago when I was in pain with a root canal I received from a different dentist any not getting any help even though I was going twice a day. My teeth were were out of line and my jaw was dropping on the one side. After Dr. McKinley worked on my month my face is even on both sides. If I hadn't gone to his office I'm afraid I would have no teeth. I'm 81 years old and still have my own teeth. HE is GREAT"
"hi tech dentistry at its best,mckinley keeps up with latest equiptment,training and knowledge."
"Terri and Hadi G.
My husband and I have been Dr. Mckinley's patients for 12 years. He is an excellent dentist and his staff are fantastic. It never bothered me that i had to drive 45 minutes to get to his office. It was definetly worth the drive."
"I love this office. The staff is beyond friendly, always... Kathi is wonderful, even when I know I am always her last patient of the day... She should be tired and trying to rush, but that is NEVER the case. Dr. McKinley is fantastic at what he does and it is obvious that he and everyone at the office thoroughly enjoys what they do....and it shows!"
"Most professional dental experience I ever had..."
"The dentist and support staff are exceptional. Dr. McKinley has been my dentist for years because he is punctual, attentive to my dental needs, and very skilled in dentistry. I am confident that he will expertly handle any dental need that arises. The staff is warm, efficient and professional."
"Very friendly staff, cleanliness of office...I have the feeling that sterilization of equipment is not compromised,
Dr.McKinley stays informed on the latest development of dentistry and prepares his staff for new techniques"
"I've been seeing Dr. McKinley for years. All of the staff are like one big familily and they treat their patients like family. All equipment and procedures are "state of the art" and they do everything. So you don't have go different dentists for different procedures. I wouldn't go anywhere else."
"The entire staff goes above and beyond in their professionalism and caring for the patient. You really do feel like family...even with staff that you don't work with.
The staff enjoy working there so well that several who have left for maternity or childcare, etc. return there to work when possible."
"Great staff and fantastic office. The technology and amenities are excellent."
"The staff is great! It is always a positive experience (If getting your teeth drilled can be positive (: ) They do a great work and I am very thankful for everything they have done for me. My teeth are 100 times better then how they were when i first walked in. "
"My dental hygienist cares as much about my dental health as she does about her own. She has given me extremely valuable guidance in how to improve the health of my gums and reduce grinding wear on my teeth. Dr. McKindley clearly draws detailed pictures explaining why he is recommending certain procedures so that I understand what he wants to do and why it is important. ALSO, my most recent visit for a cleaning was awesome because my dental hygienist and I had a great discussion about Character First which is an excellent program that I implement in my parochial school. "
"I had an excellent experience with Dr. Holloway. Thier facility is kept clean, and has a very inviting atmosphere. The staff was very courteous, and Dr. Holloway demonstrated nothing but the utmost professionalism. She was very patient with me and very informative. In the future I will recommend her to anybody that asks if I know a of good dentist."
"The office is really clean, the equipment is all brand new, and The staff is very friendly. it's the best dentist I've been too thus far."
"Always pleased with Dr. McKinley's courteous staff, and wonderful treatment!"
"Wonderful staff they work as a team and just GOOD people."
"your office staff is wonderful"
"As usual, my experience was excellent!"
"great-my appt was just for cleaning"
"I always feel confident that I have had the best dental care. "
"Very professional, made me their top priority at all times."
"Excellent! I really feel that the entire staff has the patients best interests in mind. I would recommend Dr. McKinley to anyone needing a thorough and caring experience."
"great fixed in no time at all."
"Extremely Professional, Highly Educated, and Very Friendly and Concerned. Thank you"
"The best experience ever!!!
"I was completely satisfied with my visit"
"I have a special need daughter and I had a really hard time to find a dentist for her.Nobody wanted to try to deal with us until I called dr Mckinley's office.Everybody there is very nice and carring ,very profesional too.So I had a very good experience."
"How could I say anything bad about someone who has access to my mouth with sharp instruments. Just kidding, everything was great!"
"Very painful, but the crown looks nice."
"Wonderfull. And I hate dentists."
"Great as always"
"Amazing, as always! Love these folks!"
"Always a great experience. I feel so welcome and cared for at every visit. When I walked in the office today everyone greeted me with a personal hello. I made the comment that I feel like I'm walking into Cheers, where everybody knows my name! Such a great group of people."
"It's always super. Every patient is treated as a very special person. I have been a patient of Dr. McKinley's for twenty years and I will continue to use his services because of his experience, knowledge, state of the art practices and equipment, and his exceptional, professional staff. Did I mention that the results of my visits have been noticed by all? They're the best!! This office and personnel receive a 5 Star rating in my book!"
"Everything was great as usual. Very happy with Dr. McKinley, Donna, Tina, and the whole team!