Practicing since 1994
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"Great experience...good cleaning!"
"Painless filling replacement requiring NO numbing.If you "
"Your the best!!!"
"Doctor was very detailed when checking my teeth. Hygienist was excellent. Very clean operation. You are doing a good job. "
"My family loves this office! Everyone is kind, helpful, professional and makes you feel comfortable. We drive 40 minutes to go to this dentist and it is well worth it! Great, quality care."
"Has a very good visit as always. Celina is very informative about helping me to take better care of my gums and teeth. I had my annual exam with Dr. Pugh today, and I always feel very comfortable with her level of care."
"Doc and entire staff are Great!"
"Love you guys!"
"Great and attentive staff. "
"Had a new hygienist named Lee and she did an excellent job cleaning my teeth. Very friendly."
"It is always a pleasure to visit this practice."
"Love the doctor and how she listens and understands my health concerns and how they relate to my teeth. "
"I came in for a prophy. Hygenist was very pleasant, but very fast. Though I don't have much plaque on my teeth, it had to be the quickest cleaning I've ever had. She did remove all the stains."
"Great Visit. Your expanded facility looks great as well"
"Celena is patient, kind, thoughtful and gentle. She understands that I need to swallow frequently and never makes me feel rushed or guilty because of that. "
"I came back - time and time again."
"My hygienist was awesome today! Gentle, talkative and caring. She was wonderful."
"Pleasant and professional. "
"Excellent experience. I was pleased that everything was well and all I need is a fluoride rinse."
"excellent explanations ....too understand ...my particular teeth...so chose to get mouth guard "
"Staff and Dr was very nice except Dr Pugh has not attended any game watches lately."
"Awesome Staff. They always make you feel comfortable. First time I didn't dread going to the dentist!"
"Didn't see the Dr this time, just the hygienist. It was my first time with her, and she was great!!"
"Always great communication! Have had some great experiences here that are unique (in a good way) and have not had in other offices in the past (especially from the techs explaining hygiene in detail)"
"Kind, professional, thorough "
"All the staff is very welcoming. Great drs."
"Best Dentist I have ever been to see "
"I was nervous going to a new Dentist. Dr Farag, was kind, patient, and made me feel quite comfortable. The office was clean and updated. a positive experience."
"Always a good experience. Thank you for your professional staff. "
"Good experience. Dr. Beno is very professional. "
"I went in over the moon anxious and left feeling assured and happy."
"everything very cordial and professional"
"Love this office. Everyone is great, friendly and helpful. "
"Excellent, professional dental office and Doctor. I recommend her all the time!"
"Very efficient and organized. Explained every segment of procedure being done and that of future proceexures. Quite impressed!"
"Professional and knowledgable staff!"
"Always enjoyable. "
"Excellent doctor, staff and facility. I'm so glad I found Dr. Melanie Pugh!"
"Great teeth cleaning every time. "
"I am always treated with respect and professionalism. I love Dr Pugh!!"
"Great staff and location. Was very pleased with my visit."
"Very efficient and well done"
"Everybody was very accommodating to my psychotic fears!"
"I appreciate that Dr. Pugh and her assistant didn't get frustrated with how many times we needed to stop. "
"I have been a patient for years and every visit has been one of excellent service and being treated well. It is never an experience to dread even when it's an emergency visit. At those times you feel better just walking in the door. "
"Very caring and informativ"
"Everyone treated me very nicely and didn't try to push me into using services I had no need or desire for. Kudos to you!"
"Great experience. Warm, yet professional"
"Dr. Farag was smiling made eye contact immediately, explained my problem and solution in an easy manner"
"Awesome as always"
"this dental office is the best EVER"
"The doctor was very friendly and professional. She listened well and assured me before doing anything (I'm a little gun-shy from a bad childhood dentist). She did a great job stopping the pain and repairing my tooth.
Jessica (who goes by Jess since there are 2 Jessica's there) was very friendly, professional and efficient. Very enjoyable to talk to as well.
I had a great experience and I think I've found my dentist after years of searching!"
"Excellent. Dr. Pugh is always professional yet friendly. I trust her judgment and advice. Sheetal, her hygienist, was fabulous. Exact and accurate -- very sweet. In fact, I requested her for my next check-up."
"This is my first visit but my I had the impression your office runs smoothly and efficiently. Thank you for this opportunity."
"Great Visit. Got a great cleaning. looking forward to my next visit."
"Always an excellent experience definitely recommend you to all my friends"
"Going to the dentist is never on top of my favorite things to do but this office makes it a pleasant experience. "
"I've never had to wait for more than 5 minutes if that. Friendly staff and very gentle."
"Very impressed with their concern for my comfort"
"Had a prophy today. Sheetal is an excellent hygienist. She gave me my favorite Oral-B toothbrush!!"
"Always pleasant. I specifically like how everything is always communicated by staff and the service providers. You feel welcomed into the office.
"The office was convinient and easy to get to everyone was vey kind and reassuring. Dr. Pugh was very gentle and thorough and informative "
"Going to the dentist is never fun, but the staff and the performance make it bearable!"
"Absolutely love everyone. Especially Sheetal. She is the best. "
"Always the best. "
"Always a pleasure."
"Everyone is always friendly"
"Great service. Glad I found this office."
"Great doctor and office staff!"
"My experience was very positive."
"Excellent experience ft the front door. Everyone was friendly, professional and kind."
"The most top-notch professional, efficient, friendly and knowledgeable office I have ever visited!"
"excellent as always. I feel very comfortable with the staff. "
"Better than expected experience!"
"I hate goign to the dentist. but whn i come t this place i dont have to wiat and they take me right away and they make me feel right at home!!! love this place!!!! the doctor even worked with me on theprice of implants . thanks again everybody you guys are great!!!!"
"everyone is very friendly"
"Dr. Beno was awesome! Not only was he great with inspecting my teeth but my daughter had a great time as well. It was her first time getting her teeth cleaned, getting pictures, and counting her teeth. Our overall experience was excellent"
"Loved the drs and staff"
"They worked me in because I had a tooth ache I am always happy to be seen by Dr. Beano. "
"Excellent and friendly as always! "
"Everyone was super!!!"
"Amazingly beautiful office with the nicest staff I have ever encountered in a medical setting! Dr. Pugh is kind, gentle, explains everything, and is extremely thorough. I am so glad I found this practice!"
"Lovely.. Very relaxing..and everyone seemed very competent. I will continue my care w/ dr Pugh and send my husband"
"I always receive excellent care from the staff. The front desk staff is responsive to any questions and concerns and very willing to assist you when needed. A very top notch organization at all levels."
"Best in SW Florida! Dr. Pugh is very caring, experienced and pleasant. Her technicians, equipment & office- state of art. It is always a pleasant experience. "
"Both my husband and I were very impressed with your professionalism, friendliness, and efficiency. We felt relaxed."
"Everything was great"
"Everyone is so friendly. Awesome customer service and everyone has a smile. You dont see that very often at most businesses. "
"I always enjoy my visits!"
"I had a very pleasant visit today."
"Very knowledgeable staff, and comfortable office. I enjoy coming here."
"Visiting Dr. Pugh and her staff is ALWAYS a pleasurable experience.
I always feel like they were waiting just for me to come in."
"Friendly and professional staff. "
"Always a great experience. "
"It was incredible. I haven't been to a dentist for a long time, and EVERYONE was wonderful and professional...but also made the experience fun and not nerve wrecking....except when I found out how much work I need. But, that is my own fault and I expected it."
"Every thing was positive"
"This staff & doctor are well organized. This makes a trip to the dentist so worthwhile!"
"VERY PROFESSIONAL!!!! only time i have been at the doctor or the dentists office that i didn't feel like another name or number on their busy calendar."
"It is always a pleasure to come to this office for my dental care. The staff is always friendly and Dr. Pugh is the most gentle dentist I've ever been to."
"I'm not sure getting a root canal can fall under amazing experience, however the staff was stellar putting me at ease through explanation and care. The least painful numbing shots I have experienced. And the guard to hold my mouth open was priceless - never had a dentist use that before. I'm not highly recommending getting a root canal, but if you have to, I wouldn't want to go anywhere else. "
"I am very pleased with Dr. Pugh and her staff. I highly recommend her!!!
"Very friendly and professional"
"Serena did my cleaning and is always informative and friendly. I very much enjoy my experience in your office."
"As always all the staff in the office are professional and friendly. It makes coming to see the dentist a very positive experience. "
"Very friendly office and pretty painless as well."
"After coming from another dental practice, I find everyone in this office very friendly and helpful. Insurance is a pain for everyone, but this office does everything to make sure the insurance is covering the procedure and lets us know if it is not. My experience thus far has been very good."
"As always my visit went well and the staff is always friendly."
"You and your staff are the best dentist experience I have ever had. I will definitely recommend you to everyone"
"Quick and easy... The staff was great as usual!"
"The Doctor is restoring my smile. She and her technicians keep me comfortable and without pain during extensive removal of tons of old silver fillings thru the restoration process. I never felt the shots for numbing. I have never ecperienced in my 65 years no pain when recieving this kind of extensive trestment. My crown work is fantastic."
"I was able to see Dr Pugh the next day after I called for an appt. I needed urgent dental care."
"Everyone is very friendly."
"I had been o very long time since my last cleaning (1994). The old department of pain is gone. Everything was done under anesthesia, unlike the bad old days."
"From my first visit two years ago as a new patient, my experiences with this office and each of the doctors I've experienced has been stellar. My hygienist has been informative, skilled, and very pleasant to work with...I've only got good things to say. "
"I love Dr. Melanie Pugh and staff! "
"Excellent each time. Dr. Pugh is a very caring, friendly and competent dentist. .
I know I can always count on her to provide the best dental advice. I have other serious medical conditions that she and her staff always take careful measures to accomodate me.
I have recommended her to my friends in the area. "
"good. nice and friendly staff, gentle cleaning. already booked my next 6 month cleaning!"
"Care was fine."
"Very pleasant--hygienist was very gentle and careful--made sure I was comfortable at all times. Dr Pugh was very thorough--took the time to explain a possible problem with an old filling ."
"Everything went fine. Charges somewhat high. "
"I Told Celena she deserved a Gold Star for being Gentle. She also gave me some good advice. I also appreciate your patience when my heart doctor wanted to questions whether you were comfortable with the Blood Thinners I was being treated with."
"Lauren is a terrific dental hygienist!! She even made my visit fun!!"
"I am thankful to be one of your patients. I have confidence in the staff. I appreciate their friendliness."
"Very positive experience. "
"Hygienist talked about import ants of preventive therapy."
"1st time with this female dentist ... i am a physician also .. her exam was excellent"
"Wonderful. All my questions were answered. The staff is very kind."
"It is always a pleasure to go to the dentist and in the past I was very anxious going to the dentist. "
"Dr. Pugh is very friendly, professional, and thorough. The office staff is very attentive."
"Cleaning appointment very nice hygienist. Not too chatty. "
"Saw the hygenist...very professional, caring and competent"
"Professional and friendly "
"I am very pleased that Dr. Pugh was recommended to me! The staff is pleasant, efficient and Dr. Pugh is wonderful."
"I am fortunate to have Celena as my hygienist. Delightful and thorough!"
"Had a great cleaning by Celena... "
"I actually came 25 minutes early and was called back in 6 minutes! I love your office!!!"
"They are very friendly and professional."
"Great service. Makes my experience so pleasant. Very knowledgeable. My hygienist, Sandy, was awesome."
"Very comfortable with Celina as my hygienist ."
"Very fast and excellent. "
"Very enjoyable experence"
"Always a great experience, never have to wait! Friendly staff!"
"Great as usual"
"Excellent every time."
"Great experience with my checkup"
"I didn't see the dentist this time but the hygienist was professional and friendly and explained what she was doing and what I should be doing between appointments"
"This visit was much better than the last. Stay was very thorough, professional and friendly. "
"Always have a good experience."
"Excellent patient experience"
"It was great!"
"Everything was efficient and professional."
"Dr Pugh and Stacy are great!"
"efficient, clean and friendly"
"This appointment was for cleaning, the hygienist was excellent. "
"All the staff and the hygienist were friendly and great."
"My experience was exceptional as always."
"Always an outstanding experience. The doctors, hygienists, assistants and office staff are absolutely first rate! An outstanding team practice!"
"I really appreciated having two minor cavities filled on the same day they were discovered during my cleaning. Celena is very thorough! Dr. Westervelt is a nice addition to the practice. She listened to my concerns and answered my questions. "
"Excellent experience in every way 😀"
"From the moment I arrived, everyone at Dr. Pugh's treated me with professionalism, kindness, and caring, "
"Friendly, fun and caring staff"
"Stacey did a thorough cleaning and Dr. Pugh was prompt coming in to check on my teeth and gums."
"Always a pleasure."
"The hygienist was SUPER"
"The hygienist was terrific. Informed, caring and made extremely helpful suggestions"
"Celena was very good, the best I've had at that office so far"
"Everything was A-ONE.From Celena to the checkout,it all went smoothly."
"Dr. Pugh and her staff are just the best! I have spent years dreading going to the dentist, and now I have an office I can comfortably go to. Thanks for all that you do!"
"Excellent, Excellent, Excellent! I can say without a doubt, I like going to my dentist!"
"Lee was good, professional and explained a lot to me. Thank you"
"Everyone was awesome and they made me feel very comfortable and welcomed."
"Friendly and professional"
"Wonderful hygienist. Excellent job."
"Well organized. Friendly, professional.
"Great staff that are attentive and caring "
"Best run dentist office I have ever been to. Staff is excellent. Almost feels like family. "
"Pleasant experience- Selena was very professional & kind"
"Friendly, professional and very knowledgeable. "
"Clinical part was most satisfactory."
"Great experience. Very professional"
"The cleaning by Stacy went well. She was "gentle" and thorough."
"The office is very efficiently run. Dr. Pugh and her staff are professional and very informative."
"Very good care and pleasant experience. "
"everything was great"
"Very happy "
"Stacey was great!"
"They are professional & kind"
"Not a finer office, staff or doctor to be found. Great people, all."
"positive friendly staff"
"I was early. Wait was not long at all."
"Did not see doctor"
"Excellent, as always!"
"Good communication and excellent service."
"Great experience staff is very professional "
"My rating speaks for itself."
"always a great experience with friendly and helpful staff in every area! "
"everyone was cheerful
that sure makes the experience less anxious"
"Everyone is so nice and you can tell they truly care about each patient."
"Great visit. "
"Great dentist and office staff. "
"I appreciate the time and care spent by the staff and Dr Pugh in explaining my options regarding my particular dental situation."
"No issues. Good experience. "
"No wait, no upsell, very honest experience. "
"It was very nice. Had to wait a little bit for this visit but I know they were just a little behind. I was I was taken care of very well. "
"Very good I liked current and previous hygenist. "
"Everyone is always very friendly. "
"It was a great appointment as always. "
"More than pleased"
"Very professional and organized"
"Always a good experience"
"My cleaning experience with Celena was excellent. She always communicates well and reviews good practices to improve dental health. "
"Warm, friendly staff"
"Always pleasant, professional, bright and clean."
"As always my visit was a pleasant one from the moment I walked in the door. "
"Liked the hygienist I had. "
"Pleasant .....secretary & hygenist very friendly and professional "
"I had a pleasant experience I need to an oral surgeon an appointment was made for me. Thanks for your service. Harald Nielsen"
"My hygienist is great. Excellent service! Thanks!"
"Every one was pleasant and caring "
"I was 15 minutes late from work. Trish took me right in. Did a great job cleaning my teeth, and got me on my way home.
"I would recomm d this dentist office"
"Personable and professional staff."
"caring and thoughtful staff
Thank you "
"Everyone is kind, helpful and informative. They listen and go out of their way to answer questions."
"Very helpful staff dealing with my insurance issues. They got it done!"
"I was expecting to see Doctor Pugh after my , but instead saw the new dentist. She was very nice and seemed thorough."
"Very good. Will return."
"I went in for an emergency and I was able to see the Dentist within 24hrs. Great Staff and no wait at both my visits."
"Your office is the most polite and informative I have ever seen!!! So thorough in every aspect. Everyone was very polite. Jessica explained everything about all the procedures that were going to happen. Though your office was quite a distance from my home I happily would drive twice the distance now for an appointment. The absolute best dental experience I have ever had. Thank you"
"Always excellent care"
"Comfortable and professional"
"When I made today's appointment over 4 weeks ago, it was to get my teeth cleaned. I was told new patients need a complete exam first. I asked if I could schedule two appointments - one of the exam and one for the cleaning. I was told no, that they won't schedule the cleaning until after the exam. So, after my exam today, I tried to schedule my next appointment and was told the next available date would be 5/10 - that's over 2 months from now and 14 weeks from when I originally called to make an appointment to get my cleaning. To make matters worse, as a snowbird, I won't even be in FL in May! "
"I had an excellent experience in your office with everyone! Very nice, kind and professional. I really enjoyed Dr. Farag!
"I thought things went very smoothly"
"Overall the experience was super. hygienists and techs were personable and polite. Dentist was very friendly and communicated well."
"Your staff is wonderful!"
"My dental hygienist was very thorough and gentle. It was a great visit."
"My direct experience with Dr Pugh in two separate procedures has been exceptional. Her knowledge and caring was evident throughout both procedures. I am very satisfied."
"Jessica and Dr. Farag are exceptional -
"Appointment with Celena Thomas. She is outstanding!"
"Would recommend "
"As always, the experience was great!"
"It was my first visit and I was impressed with the knowledge and care the Dr. Showed to me also her staff."
"Very friendly & professional!"
"Shannon did a thorough job in the dental cleaning and paid attention when I told her I had some sensitivity."
"Very friendly and professional"
"I thought everything was very well done. However, I was expecting to have my teeth cleaned in the same appointment and am disappointed to have to wait so long to have another appointment to have that done."
"I love this office and the staff"
"Jessica ( Jess ) was just outstanding. She was their to help us understand and explain everything that effected me in making my decision about which treatment I preferred to have done. It was just a very good overall experience. You should be very proud of the staff of people you have assembled to work with and for you. they are all very kind and courteous, and only have the patients best being in mind."
"First time with this hygienist. It was her first day (2/22/16). I apologize, I do not remember her name. Not even sure she told it to me. Had previously been with Sheethal. Was a bit concerned about the change., especially without advance notice. However, she was great. Very warm and caring."
"It was a pleasant experience."
"As always, pleasant and professional staff."
"Great overall experience!"
"Best office around!"
"Love you all!"
"office is clean and the staff friendly and their work is terrific"
"Very pleased with my experience as a first time patient and visit. I believe I've made the right choice engaging your practice as my dental choice."
"Celena did an excellent job, which she does every time. She is definitely an asset to your organization."
"Always as wonderful as a visit to the dentist can be."
"Both were good "
"Melanie Pugh's office is wonderful! The staff are all very friendly and inviting! "
" I had a very positive experience In this dental office. The front office staff made me feel very welcome as a new patient.Summer and Ross were both very professional during the examas was Dr. Pugh. She took time to explain things to me and had an excellent chair side manner. "
"The doctor and staff were very friendly and efficient. "
"Met with Hygenust Ross today. Very knowledgeable, gentle, caring. I have made my next cleaning appt. with him."
"My appreciation to Dr. Pugh for accepting me as a new patient. Jessica, her dental assistant, was kind and professional. I feel very comfortable with Dr. Pugh and her staff."
"Shannon was very professional and provided excellent dental care."
"Wonderful experience with hygienist . Thank you."
"Excellent! Love the atmosphere of the office! Staff and service none better! "
"New hygienist for me. He was great!"
"Very satisfied with the teeth cleaning process and the dental hygienist. Also satisfied with check-in/checkout personnel/process."
"Have not met Dr. Pugh. My husband and I are both patients of Dr. Farag."
"It was great. She was friendly, thorough and explained everything"
"Everything was perfect as always!"
"I was in for my 6month cleaning with Celina. As always , I was treated professionally and courteously. Celina preforms her work with care and concern for her patients well being. She answered my questions and discussed my oral hygiene with me in a caring manor."
"I was seen on time."
"Excellent staff. Short wait. Always a pleasure."
"I appreciated the phone call the day before my appointment to remind me to take the antibiotic. I also appreciated being taken on time. Mostly, I appreciated the conscientious and thorough cleaning I received by kind Shannon. Thank you!"
"I am so happy that I went to your office. Heard about you on the radio. My visit was the best visit I have ever had in a dentist's office. Everyone was super friendly, very professional, and extremely knowledgeable. Will be a patient of this practice for a long time. You set the standard for how patients should be treated. Congratulations! "
"Appointment was for a 3 month prophylaxis with my wonderful hygienist, Celena. Not only is Celena thorough, she is professional and demonstrates a kind and caring persona."
"For a visit to the Dentist, this is as good as it gets. Everyone is just outstanding!!"
"vert professional and efficient."
"Loved the entire staff. Especially the FarMer team. (You'll have to ask them) Hint... Kinda like Beneffer, but better "
"Ross did a great job, except no one recorded the rating on each tooth"
"Everything went great. Wonderful staff."
"Wow. Everyone was friendly and extremely helpful. Everything was explained and they did not try to push you to have a treatment you didn't want. Quite a difference from the last dentist offices I have been to. Dr. Pugh and her entire staff are awesome."
"Always friendly, thorough and kind. Shannon is a nice addition."
"I found your office thru Angie's List and I'm thrilled with my choice. So glad I found you. Everyone was very nice and super professional. I loved my experience"
"Excellent as always!"
"it was excellent. Thanks!"
"Very positive experience with Dr. Farag and her assistants. Very thorough initial exam. Fully explained a couple of issues that were discovered and the treatment required. Very reassuring about treatments and final results. Being relatively new to Naples, I'm pleased to find such a quality dental practice for my ongoing care."
"Summer was very nice, caring, and helpful "
"Hi To Everybody, I am so glad you asked and sent me this questionnaire :-) I was going to buy a Thank You Card and send it to your office tomorrow, but this is wonderful that I get to communicate now in place of the card. I would like you to know that your entire staff was WONDERFUL from Rebecca in the front office, my hygienist assisting Dr. Farag (I'm so sorry I can't remember her name (I almost asked her again at the end of the visit, but felt a bit awkward asking her again), but she was absolutely wonderful and so great taking all the X-ray's and describing the process we would be going through); and Dr. Farag herself was so comforting and genuine, and then I went to Lori in the Billing Office/Checkout who was on top of everything, setting appointments with a referring Endodonist . I went back to WCI and raved about your service and your staff of beautiful professional people who genuinely care for people. Going to the Dentist is usually unpleasant, but not this visit...I am very grateful and blessed that I found your office. I have already given your card out to another Co-Worker, Monique Nickel.....Thank you So Much , Sincerely, Barbara Joyner :-)"
"Staff is very friendly and super helpful. Thanks you"
"Pleasant cavity filling experience."
"Celena takes time and explains everything that is going on with my dental hygiene. I always enjoy the time I spend with her and the conversations we have. Dr. Pugh is always so pleasant and very thorough with the exam she gives me."
"Friendly and accommodating - As Usual !"
"Very good. Most through dental exam I've ever had."
"Great experience - best dental practice we have been to since moving back home to this area!"
"Expert care and concern shown to me. Took the time to discuss and explain treatment required. Staff was so helpful in finding and scheduling an endodontist who takes my insurance plan."
"The staff was courteous and sincere"
"Celena is simply great. She is the first person that I have had clean my teeth over the past several years that when she is done my mouth doesn't feel sore etc. My wife and I have been extremely happy since we switched to you."
"keep it up"
"MY NEW TOOTH FAIRY - SHANNON - WAS WONDERFUL!"
"Excellent experience, treated like a guest in their home. Very efficient and friendly yet professional!"
"Everything went very well. Dr Karag and Summer were very nice and welcoming. "
"Friendly staff as usual. I didn't have to wait long. "
"My visit was pleasant. The experience was very positive. Staff was very friendly, and professional. "
"The dental hygenist was very skilled and was pleasant to talk to."
"Great first appointment visit"
"Staff is efficient is efficient, caring and do not try to up sell products and procedures."
"Always a pleasant experience. "
"It was a great experience all around. The Doctor explained every, and gave me options as to what could be done and left the chooses up to me. Also the Dental Assistant was every bit as helpful and informative. Thanks to them both."
"Couldn't be happier! Facility, staff, and care received were great."
"Using the last work station was MUCH easier for Joan in her wheel chair!"
"Very favorable. Pleasant staff-Very professional-Very personable"
"Everything was great. Everyone is very professional."
"I always have a pleasant visit to get my teeth cleaned. Celena is great.
"Fantastic People here. Competent and Friendly."
"Rob did an excellent job cleaning my teeth. Very much appreciated. Hopefully will see him in 6 months."
"This was my first visit. I was very impressed with the staff and the dentist. Your office is spotless. I appreciate the timeliness in someone seeing me with the problem I was having. Thank you for everything."
"Quick and pleasant. Your staff is great. "
"No issues at all. Everyone is very professional and pleasant."
"Surprised I had to wait 15 minutes (1015) since I was offered 940 the day before when office called to confirm appt. Hygienist was excellent, thorough, personable and explained everything, was gentle and overall great."
"My experience was great. Dr. Pugh and staff were very friendly, polite and professional. "
"Love the attitude, smiles and happiness all around! "
"Staff is always so friendly and helpful. Ross is a great hygienist."
"Everyone is friendly and nice."
"Everything was fine"
"Very prompt and polite"
"I most ALWAYS enjoy my experiences there!!! i love the friendliness that is really a fixture there,"
"The follow-up 6 month cleaning has not been performed yet because of lack of clinicians or space. I had to cancel and am on a waiting list."
"The hygienist was congenial and efficient. Dr. Pugh was professional and friendly. "
"Very friendly staff: I was greeted promptly upon arrival & only waited a few minutes until my name was called. The dental hygienist was very courteous & efficient. Prior to leaving the office, the receptionist was very friendly & quick. "
"Appreciated knowing that the Dr. was running late and that I had not been forgotten. Staff was very helpful ."
"Didn't see any doctor and it surprised me"
"Shannon cleaned my teeth. She did an excellent job and was friendly"
"Everyone was very pleasant and made sure I was able to see the dentist and hygienist that I requested. It has been many years since I have had to look for another dentist and I was apprehensive. The entire process was very professional and everyone friendly and helpful."
"All positive. Chris was very professional and very pleasant."
"Very pleasant staff and professional"
"Pleasant and professional."
"All was most professional, and the staff was very friendly and helpful."
"Dr Pugh's office is run excellent. I have been a patient for close to ten years and cannot remember any bad experiences. Always ready for me, and I am in and out"
"excellent experience with no pain.
"Dr. Beno assessed the state of my tooth (the reason for my emergency visit) and was helpful."
"Best dentist in town."
"Total experience was great"
"Completely satisfied "
"excellent visit. Staff great "
"Always good and friendly professional service.."
"Dr was terrific , very nice . "
"Excellent! The staff was informed and pleasant through the entire visit. I felt very at ease and assured that I would receive excellent care with Dr. Pugh."
"Everything great as always. "
"Excellent experience. Staff was professional and attentive. Very pleasant and friendly office."
"Great first experience.Dr. Pugh got right to the solution of a problem I was having.I am very impressed with the entire practice."
"Very professional./ Gerat experience"
"Dr. Pugh recommended I replace my permanent bridge because it was cracked, discolored and 30 years old. I was very anxious but decided to proceed. She and her assistant were truly exceptional; they paid attention to the concerns I had about my bite, about the appearance of a new bridge (that wouldn't be as white as I wanted), and worked with me until I was comfortable enough to proceed. They are outstanding."
"Very satisfied. Dental hygienist, Ross, was excellent!"
"Very happy with Dr. Pugh and her staff. Always pleasant, prompt, and thorough."
"Great so far! Very nice atmosphere."
"I have had a lot of bad experiences with dental offices over the years. This office staff is amazing. I will never leave!"
"Everyone went to great lengths to put me at ease about my upcoming procedure."
"Professional run, competent and friendly."
"I was quite impressed with the entire staff, they were courteous, very efficient and very friendly. I even received a neck message from Dr. Pugh, nice!"
"All aspects were exceptional - from start to finish!"
"Your Dr.'s and staff are great. "
"On my 2nd visit, staff all remain friendly,
prompt, courteous, and explained each
step as we proceeded. I did not need to see the doctor this trip."
"I had no contact with the Dr. on this
"The best experience I've had at a dental practice "
"Very courteous and professional, all of the staff. Very happy I came there"
"Great visit and cleaning in and out"
"First time with Shannon she was great"
"Outstanding and very professional"
"Everything went great. "
"Very friendly staff. The music was a little depressing."
"Shannon is genuine and thorough - Thank you"
"The staff is very professional and friendly. I was very pleased to be given an appointment so quickly for my broken tooth."
"Very good people"
"Wonderful! Would highly recommend."
"I am very pleased with the professionalism and the abilities of this practice. They take the time to evaluate your mouth and teeth and give you options, but do not hard sell you anything. They don't hesitate to give you their professional opinion of whether a procedure can wait or is best to do right away. I feel that my needs are considered above a desire to "make a quick buck". I would highly recommend this practice to anyone, and have already referred friends and family here. "
"It was a great experience."
"Doctor and staff were excellent"
"Dr. Farag was awesome. We had an instant connection due to Nashville roots. Jess was quick and efficient with the X-Rays and Trish was an amazing hygienist... you should try to get her on full time."
"Very professional. "
"Celena is very knowledgeable, thorough and so pleasant!"
"Always a good experience. An excellent and caring staff."
"Shannon was great. "
"I had teeth cleaned by Shannon, very pleasant and efficient young lady. Job well done!"
"Sharon, the hygienist, did an excellent job. Not only clean my teeth very well but also advised me on how I can improve my home care. Great work! Thank you Sharon!! "
"Had a quick and easy visit!"
"I always feel great after each visit. Everyone shows that they care about you."
"Great office, great Doctor"
"Outstanding office facility, and superior office staff! Even though my Son treated me, your support staff is very deserving of the above-rating."
"I love Dr. Melanie Pugh's office because of the professional, courteous, timely, caring, thoughtful, gentle demeanor of every staff member from reception to the chair. I share my experiences with all my family and friends. Thank you Dr. Pugh and staff. "
"office is very efficient Dr. Beno was gentle no pain very informative assistance"
"None, went well"
"I had a wonderful experience. I am so pleased. Everyone was so kind, patient and helpful. Facility was clean. Best of all I did not gag or feel pain! Teeth cleaning and x-rays went so smoothly. This has never been my experience at a dentist before. The Dr and all techs were wonderful. I can't really believe what a smooth visit and relaxing time I had. I am so busy and often stressed with life and work that I completely needed a relaxing visit. Thank You! Thank You for advertising and supporting Way FM! That is how I heard about you and found you. 😊"
"Excellent office. Very pleasant and very competent. I enjoy this office."
"Excellent - Explained everything very well and took time to listen to my questions"
"Professional and courteous service. "
"The staff is great and so is Dr Pugh. They are very gentile and that eases my anxiety."
"Still great place "
"It is always great to see Dr. Pugh. She is so kind and wants to do what is best for you."
"Good as usual"
"On time. Explains things thoroughly. Listens and answers questions. "
"Great experience - Doctor very gentle"
"Always a great experience."
"Selena is fabulous. "
"Everyone was very professional. Asked me all through the process if I was ok and if I needed anything. Very courteous."
"Always a pleasant experience. "
"I lost a crown, called the office and got an appt for the following morning. That morning was called by staff who advised Dr. Pugh ill but I could come see Dr. Farag at the same time. The crown could not be used again due to decay underneath. Got the estimate, she had the time so did the prep for the new crown including clean up, build up and temporary immediately. My office is not close to Bonita so it was wonderful to be started right away. Dr. Farag is caring, gentle and fun. Good choice Dr. Pugh. Two wonderful ladies! Smart, talented. I so appreciate all the staff!"
"Celena is always great!"
"Very professional and friendly"
"Awesome! Very thorough. Love the electronic x-rays and treatment plan report."
"1st time at the office. Everyone ws professional and efficient. I broke #4 and appreciated being seen on an emergency basis"
"Superb service and staff."
"great, love the office"
"Nice atmosphere, friendly staff"
"Very friendly! Already referring friends :)"
"The entire staff made me feel at ease. They showed me exactly what the Doctor was going to do based on my xrays. I felt very comfortable on my very first visit. "
"Very good first visit!"
"Great Service & nice staff. Could not be more pleased after my first visit."
"Always a pleasurable experience!"