Q & A with Dr. Jack Chen
Q: What landed you in your city, and what is it that you like about the neighborhood?
A: Moved away from the Los Angeles gridlock in search for greener pastures. Been living in Newcastle, WA for a couple of years, loved the neighborhood so decided to start my practice here in 2005.
Q: Where did you receive your undergraduate and professional degrees, and did you participate in any residencies?
A: McGill University in Montreal, Canada for undergrad. DDS degree at USC in Los Angeles. Business school at University of Washington.
Q: What year did you begin practicing?
Q: What investments in your practice equipment and facilities have you made?
A: We have the latest technologies available. We have soft tissue laser, CAD/CAM one appointment crowns (CEREC), STA for painless anesthesia.
Q: What procedures do you feel your practice excels in above others?
A: We do a lot of porcelain onlays because of the CEREC system. It allows us to provide conservative dentistry for our patients.
Q: What are your office hours?
A: Monday through Thursday 8am to 6pm (lunch 1-2)
Q: What HMO or PPO providers are you in network with? Do you offer financing?
A: We are PPO for most insurances, including Delta Dental, Premera, Regence, Standard, MetLife, etc. We also accept Care Credit financing.
Q: Do you accept any government programs or discount cards?
Q: What are the most challenging parts of your everyday practice?
A: We try very hard to ensure our patients are seated on time and maintain the 1-on-1 treatment time with the doctor.
Q: What are the best moments that make it worthwhile?
A: When we are able to convert a fearful patient into a regular, continuing care patient.