New Patient Welcome Letter

Dear Friend,

Thank you for choosing me as your cardiologist. I will personally do everything possible to deserve your trust. I see this as the beginning of a great relationship!

The vast majority of patients I see can be treated easily right here in my office.
But I realize that when you or someone you love is sick, you are very concerned. To help alleviate your concern, I promise to take or return your telephone calls promptly.

And because I know it’s frustrating to sit in a waiting room, my staff will do their best to get you in promptly for your scheduled appointment.

I also promise to treat you like an important individual, not a name or a number. I’ll take the time to listen to your concerns and find out about your symptoms. As soon as
I have an accurate diagnosis, I may prescribe medicine or other treatment that should help you feel better.

As your cardiologist, I realize that it’s my responsibility to keep up with the latest developments in cardiology. That’s why I take continuing-education classes and am active in a number of professional organizations.

But even more important than all my training and experience is my wonderful staff.
From the person who answers the phone to my nurses and assistants, I am exceptionally proud of my team. Not only are they skilled professionals, but they are warm, caring people who will go all-out to make you feel comfortable.

So why do I do these things? The answer is simple. I want to build a lasting relationship with you. It is my goal that when you come to see me you’ll feel really good about every aspect of your experience and happy that you chose me for your cardiology care.

Sincerely,

Zilin Wang, MD
P.S. Again, I am very honored that you chose me as your cardiologist.If there’s
ever anything I can do for you, please don’t hesitate to call me.