"I recently had a rhinoplasty/septoplasty through Dr. Fernau for cartilage structural problems, difficulty breathing and sleeping, and a shape I did not like.
I researched various surgeons in the Pittsburgh area who were well-qualified in medical as well as cosmetic surgery.
Finding Dr. Fernau was a blessing. Many of the doctors offices I called gave me a bad impression: they were insincere, or treated me as another number to add to their books, or simply rushed me into the process. During my research, however, Dr. Fernau's name continued to appear as a well-reviewed, credible surgeon who was highly qualified.
This was evident in the initial phone call I made to the office. Knowing very little about the process, the receptionist stayed on the phone with me for a while to answer all of my questions and to share her own experiences. This type of care continued into my first consultation, where Dr. Fernau spent 2 hours with me, answering questions, calming my doubts, giving me all the information I needed, but never pushing me to become his patient. He left the decision to me and made sure I was well-informed to make it. This type of sincerity was shown by every staff member I came across. Each took the time to learn who I was, what I was hoping to get, and to share their own experiences and prior fears.
When it came time for surgery, Dr. Fernau met with me and immediately calmed any last-minute doubts in my mind. He was so passionate and focused that I became excited to see the work he would accomplish! He was meticulous, perfectionistic, and took incredible strides to ensure that his work product would be his best. My results are astounding--far beyond what I ever expected. I now have full oxygen through my nose (the first time I had ever experienced that, as I had only 10% through one side), I now sleep through the night for the first time in my life, the fracture in my cartilage and deviated septum are fixed, and it looks stunning on the outside! He is not only meticulous in his medical work, but he is a total perfectionist in his cosmetic work.
His bedside manners were outstanding, his post-op attentiveness was great, and he answers the phone day and night for any questions I have. He still takes the time to give me tips and suggestions to ensure an efficient and painless recovery. Upon my return to the office after surgery, he was just as excited as I was to reveal the results. He lives and breathes this work and I am beyond thrilled to have found him.
Dr. Fernau strives for perfection in every patient he works with. I highly recommend looking into Dr. Fernau and his staff for whatever procedure you are considering. I am honored to have been the patient of Dr. Fernau and I give him an A++++++! "