California Skin & Laser Center
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"Very Knowledgeable and did a great job."
"Very professional and efficient doctor and staff. Thank you!"
"Pleased"
"Comfortable and Comforting"
"I always enjoy my visits at Dr. Bock's. Everyone is very nice to. Me."
"Just had stitches removed so I wasn't there very long."
"Communication was hreat. All questions were addressed. Dr Bock has a calm and pleasant manner."
"Nice staff. Dr. Bock is very pleasant and caring. "
"Very professional and competent. Always a good experience."
"Very good "
"Painless and two things were removed that had bothered me for a long time. I'm grateful. "
"I dont have significant swelling went very good "
"He and his staff have always been friendly and make you comfortable."
"It was a pleasure seeing Dr Bock and his team of great welcoming staff!"
"I Love Dr. Bock...He is very direct and firm when it comes to our well being and what we need to do to
maintain our health. Gary"
"Dr. Bock was very nice and gave us our options for treating my daughters acne. We appreciated that we were added on so that she could be seen before she had to go back to college. We were also able to get her meds that same morning so she could take them with her as well. Thank you for such nice customer service. Vivian G. was a big help too.
"
"I liked Dr. Bock, looking forward to having him take care of my skin. Very positive experience, felt everyone was efficient, informative and pleasant.
"
"I liked Dr. Bock, looking forward to having him take care of my skin. Very positive experience, felt everyone was efficient, informative and pleasant.
"
"Felt comfortable"
"I was very satisfied and felt comfortable with Doctor Bock and his staff. I would highly recommend this office to anyone."
"Love the nurses. They answer any and all questions.
"
"Good"
"Great as always!!"
"I love the staff and I'm treated like a VIP! "
"5 min wait is reasonable "
"They are always great been coming here for almost a year staff is very professional and attentive."
"every thing went smooth and painless, I was done before my original appointment schedule"
"Always great results.This time however I see no results of my deport injections. I called the office and was told to give it a week.Altho other times my results were immediate."
"Dr Bock & staff do a good job."
"Very accomodating and honest."
"excellent"
"no problems"
"easy to talk to, and explains his treatments fully."
"I appreciated the procedures i had were done skillfully, and were painless. But as it was my first time in the practice I didn't know the doctor and he proceeded to promptly complete the procedure without any explanation or time spent meeting me. I hadn't known what to expect and didn't know the procedures would be done at this initial appt. When I questioned what was to be done I was told that he had done this many times before. When the procedure was done I was told that there are other procedures i might be interested in and and he exited the room. "
"Timely, thorough, professional staff and physician"
"Thank you Dr. Bock for special attention with the right side of my face."
"greatthe his workers are very friendly"
"Doctor seems to be in a rush."
"Dr.Bock is a great doctor as usual .I don't mind waiting a little bit. .. he is very thorough and always concerned about my well being."
"Doctor and staff are phenomenal! "
"The doctor and his assistant were exceptionally good, informative and caring. "
"Everything went well. No disappointments"
"Vivian does a great job time after time. She makes the experience comfortable and fast! "
"All the time the experience is great,Dr Bock is so cordial and shows interest about my problem
"
"I figured my appointment was late, because the Dr. takes time to really check you out and take care of a biopsy, etc. at the time instead of making you come back."
"Everyone was interested in helping me and efficient in all ways. Thank you."
"Nurses very warm and friendly. Dr. Bock very professional and very helpful."
"I love your staff, very friendly, helpful and professional. They definitely have me coming back again and again. Your facility is clean and comfortable. I would recommend this place."
"The nurse, Vivian is awesome! I feel very comfortable during the procedure."
"I had a good experience with the Doctor.
"
"Thank you Dr. Bock and Amber for making me feel safe and comfortable while having the Voluma filler injections."
"Dr. Bock is the best at what he does"
"Everything went very well and in a timely manner. "
"Very detailed. Good outcome :)"
"It had been about 8 years that my daughter was last seen by Dr Bock.
We had to return to Dr Bock's office for a new issue that my daughter is having.
I was pleasantly surprised by Dr Bock's good sense of humor and his friendly staff.
I appreciate Dr Bock tacking his time to explain my daughter diagnosis to me and being very professional, and "funny" throughout the visit.
Thank you! "
"was very happy with the whole experience"
"Good"
"Both Dr. And staff are great with kids! "
"Very clean and friendly
"
"Positive"
"Professional and concerned with a comfortable procedure."
"She listened very well about my concerns and was very patient "
"good"
"The staff here is excellent."
" Doctor answer all my questions..Staff make me feel like home..."
"Always good - professional, caring, courteous and helpful. I like Dr. Bock - no nonsense, to the point, and doesn't hesitate to offer good advice. Inspires confidence."
"My son really likes seeing Dr. Bock. Even though William is only 15, Dr. Bock talks directly to him and asks questions instead of asking me or his dad first. William feels Dr. Bock is truly interested in what he has to say. "
"The front desk staff and both nurses Vivian and Jessica were friendly and pleasant"
"Very good"
"Dr. Bock is wonderful. His assistant is knowledgable & caring."
"It was an outstanding visit."
"very professional and I was very impressed with how Dr. Bock took care of my problem"
"Good. Prices just a little high.."
"exceptional!"
"
Felt very well cared for..."
"My experience is always enjoyable!! I'm always so pleased with the results!!"
"Very friendly and informative."
"The laser technician gal, whose name escapes me, was wonderful. She kept me informed of what was going on and was very attentive to my comfort."
"Very nice and polite "
"I have always felt comfortable with the
staff and Dr. Bock."
"Very pleased. The Doctor did not do more than necessary, listened to my requests and performed what was necessary in a quick and efficient manner."
"The office visit was fine. No complaints.
D. Poggi"
"The staff and doctor were pleasant and helpful. "
"This was first visit and disappointed w wait time. Am coming back for 2nd visit and hope this isn't the norm. "
"It was great everyone was really nice and professional highly recommend them."
"I'm excited about this place! Everyone there including Dr.Bock were excellent! "
"Everyone is great , love this place"
"2/17/2014
Thank you so much Dr. Bock!!
I lost my husband last year, and after losing weight and all the worry my face was looking sooooo sad. I went in and asked him to please take the sad off my face....I love the Restylane injections I had today, it looks so natural and there wasn't even any pain having it done. Dr. Bock took the time to answer ALL my questions, explained what he was going to do and I never felt rushed or pressured, he made me feel very at ease with the procedure.
I also can't thank his wonderful staff enough, his assistant Amber was so nice and made sure I was comfortable and doing ok at all times......also thanks to Gene, Blanca & Selina, for putting up with me changing my appointment so many times, and getting me in as fast as you did....I was called to Jury Duty and never knew when I was going to be free for my appointment, you guys were so sweet to me every time I called.
I would highly recommend you to my friends and family.
Thanks again :)
"
"it was a good experience he answered all my questions I asked and was realistic about the out come if I decided to go threw the processes. "
"Dr. Bock and his staff are the best. I'm very happy with the procedure I had done."
"Loved the facility..calming, clean, and great staff. RN Jessica made my tattoo removal experience better than expected. She was honest about what to expect with the treatment, supportive and answered all my questions and concerns. Thank you CSLC"
"Fabulous!"
"My overall experience has always been great."
"Great! Really quick with giving a diagnosis and staff was friendly and got me in ASAP"
"Dr, Bock and staff have always been very professional and informative,"
"Dr. Bock is like that uncle I should have listened to, but I promise to do better in the future!"
"I would had liked the doctor to have given me some advice on how to better care for my skin and let me know what products would help improve my skin."
"Great time as always!"
"Always a 5 Star experience! Dr. Bock genuinely cares about our welfare and candidly tells us what we can do to improve and avoid unnecessary issues!"
"Was very nice, friendly staff. Listened to my issues. "
"Very informational"
"Love coming to your office!"
"Always professional yet welcoming; overall a great experience every time."
"Excellent.
Dr. Bock is friendly, gives clear and complete explanations answers questions well, and I admire his experience and sill.
Please note, I don't understand how to choose a star. I wanted to check a four and a five and a five in order from top to bottom, but it looks like I checked the "poof" or far left star for each.
The staff from the front desk to the nurses are very nice and helpful. I have yet to meet an exception to this.
"
"Professional, straight forward with skin care and questions from me. Have a second appointment set up to address additional issues. Glad I found Dr. Bock and his staff. "
"Nurses were great"
"very friendly and knowledgeable staff and doctor."
"I appreciated that what I saw was in alignment to what the doctor saw and was easily corrected."
"I felt that Dr. Bock & his assistant were both attentive & very professional . I was however a bit taken back when the front office girl complained to me regarding my chart. "
"The staff and Dr. Bock was excellent. The assistant to Dr. Bock very nice and helpful and the front desk personnel so kind. I would definitely recommend Dr. Bock to all."
"helpful & encouraging"
"I think everyone is awesome!"
"Every one was awesome thank you!"
"Jessica was my nurse and she was great very friendly and knowledgeable. "
"This is my first visit. Doctor Bock seems ro know what he is doing. I hope the treatment could solve my problem."
"Doctor very professional & informative. Office staff also professional, informative, helpful & friendly. The office is well organized & clean."
"Outstanding."
"very professional and well organized"
"They always take time to explain procedures and the How To!! Which is very helpful to me. And give great personal advice. Thanks!!"
"Nice doctor very informative"
"Procedure was fast and painless. Staff very pleasant and made me feel less stressed. Dr. Bock everything in detail and was very kind."
"The nurse Vivian who spoke with me was very kind and understanding with my needs and took the time to recommend skin products that have been working well so far. "
"Very competent and professional doctor that has provided care for over 30 years. I have complete confidence in him. Very friendly and helpful staff."
"A very good experience and left feeling treatment was appropriate."
"As always, everything went very smoothly.
Had the 6 months check, then had a biopsy
taken and a spot on the forehead removed.
Didn't have to come back for either.
"
"Dr. Bock took the time to explain my condition and to advice on my medical treatment. Excellent Dr."
"Dr. Bock always the professional
and keeps his patients on track."
"So glad I finally went to see Dr Bock for my melasma. It had been at least 15 years since I last saw him. He always takes my concerns seriously (one well known dermatologist in town once told me to stay out of the mirror) and I can always count on him to have the most up to date treatments out there. Staff was super friendly too. Would recommend him to anyone looking for a dermatologist in the area. "
"So relieved to find some help with my son's Acne. Looking forward to improvement."
"I loved my visit the nurse who did my microderm Jessica was very nice, she answered all my questions.I have already recommended family and friends."
"favorable"
"straight to the point"
"Thank you"
"The staff was wonderful, and the doctor very knowledgeable and talented with both cosmetic fillers and dermatological issues. He was patient and took the time to explain everything. "
"Dr. Bock was very nice and apologize for the wait. I was nervous to begin with for this new experience."
"These folks are awesome!!!"
"Doctor listens to you and takes time attending you. "
"My experiences with Dr. Bock's office and staff have always been fantastic. A very well-run office, current on the latest information, services and products, and they really take the time with their clients."
"Great office the workers are wonderful my doctor was very imformative and loved how he said if I have any questions at anytime call!"
"Very nice doctor and very knowledgable."
"very personable and made me feel hopeful......looking forward to my experience..."
"I found Dr. Bock and his staff to be very knowledgeable, friendly, and professional. "
"All my questions were answered, and I had a very good experience. Everyone was very professional, and I would recommend Dr. Bock to anyone considering a procedure. "
"Knowledgeable and competent, thank you."
"As always, a good experience with Dr. Bock and his staff. Great attention was paid to my needs. Thank you!"
"Dr. Bock and his staff are absolutely fantastic! They have great customer/patient service and truly value their patients. The prices are great and they were able to get me in for an appointment within a couple of days. "
"excellent"
"Outstanding faclity, competent and friendly staff, very trusted doctor."
"Excellent staff. Docter was very efficent. I plan to finish and then the skin tags."
"Completely satisfied..."
"The office staff were very friendly and helpful. Also gave me a gift certificate which was great and totally unexpected. "
"Leslie was awesome! She really took her time to talk to me about things with me. Being my first visit, this was important to me. I can't wait for my cosmetic consult with Dr. Bock and take the next step"
"Very nice and they made me feel at ease."
"I love the subtle but amazing results I have gotten. I feel like I matter and all of my questions are answered and I always have a lot of them!"
"parking was a problem due to the landscaping work. "
"Great experience. Doctor was thorough and explained everything."
"As before, I felt comfortable and Dr./staff
were really in a good mood. Also, Dr. did a
biopsy without me having to make another
appointment...saving a lot of time as we live about an hour and a half away.
"
"Dr. Bock was quick and efficient.a very pleasant experience."
"Courteous and professional staff - always a pleasure to be seen as a patient."
"Good"
"Dr. Bock is professional, but I didn't find him to be very friendly. I think he is a good doctor and he removed all of the sun spots that I asked him to remove."
"Improve the Wait time ..."
"short wait time,Treated with respect and consideration"
"wait time was longer than expected, but I understand that each patient has different needs"
"Great"
"procedure went efficiently, no pain or discomfort in the days following..."
"Awesome group of people. "
"Dr Bock provided complete information and answered all of my questions."
"I love Amber! Actually, I love all of the nurses and medical assistants that work with Dr. Bock. They always listen to me and are extremely helpful."
"The doctor and staff are good, and the doctor apologized for the wait, but 45 minutes is a long time during my work day."
"I had nothing but good experience with Dr. Bock and his staff are very friendly. The clinic is nice and very clean. I highly recommend Dr. Bock his extremely knowledgeable. I'm so happy and satisfied with the procedure."
"it is always a pleasure having Dr Bock take care of my medical needs thank you"
"wonderful"
"professional"
" I very much enjoy the waiting room music, thank you."
"timely, efficient,professional. Cost effective. "
"I have been a patient for around 2 years now and have always found the staff to be friendly, kind and understanding. It can be scary to have a "procedure" and they are always comforting."
"Easy to communicate with them. "
"I felt I was appreciated as your client. The staff was friendly, but professional, as well. Elizabeth isa doll! She was kind and always had a smile for me. She did everything she could to make me comfortable. Dr. B. had a good table-side manner, and made me look and feel much better! Thank you!"
"everyone was friendly and all have a sence of humor.
"
"The staff is personable and professional every visit I've had. I only wish all doctor offices were as we'll run as this one."
"Staff is always great!! "
"I love the ease of scheduling, doctor, and prices!"
"Felt rushed by Doctor Bock. Also I don't feel that my overall exam was thorough. He did not check my scalp or ears for example."
"smooth"
"I'm pleased."
"As always Dr Bock is amazing. I am always surprised how much better I look and feel when I leave Dr Bock's office. He is the best."
"Appointment was 4:15 but Dr. Bock did not see me until 4:50."
"Very good . the dr. and the girls are the best"
"Everyone is so friendly! Dr. Bock has a great sense of
humor as well as being a great doctor."
"Vivian always makes me feel comfortable, she's the only one I request for my treatments."
" I have always enjoyed my time with Dr. Bock and his staff. They are all very pleasant and informative. I also get a kick out of Dr. Bock's candid comments!"
"Much improved."
"Just a check up, was fine."
"Dr Bock and his staff are always great, very professional and friendly. I can tell everyone likes working there. But the main reason I go is because Dr Bock knows what he is doing and he does it well. He has helped me cosmetically and with medical/dermatological issues."
"Well run office."
"never fails to be "top notch". NEVER"
"very thoughtful, i never feel taken advantage of when i have a procedure done. Dr gives me only what i need. i drive a long distance because i appreciate the staff and how they have treated me
"
"Dr. Bock and his staff are very professional in every
aspect. The patient is treated with respect and procedures are quite painless. Results of his procedures
are excellent. Outstanding in every aspect of the experience."
"Always treated professionally and respectfully by everyone at CSLC"
"Vivian is great!!!!"
"Good Experience."
"A smoothe visit ."
"Very pleasant staff and office environment. Dr.Bock is outstanding in his field and I feel very confident in the outcome of any treatment."
"the dr bock is the best...all my appoiments are fast..does not hurt anything"
"Excellent informed care."
"Excellent Experience"
"This appointment was typical of all my others at CSLC...the office staff was very friendly and professional as always. Vivian was great, she always asks if I am comfortable and what I am expecting from the treatment. She explains to me exactly what she is doing and how it will feel."
"Had some sun damage spots frozen off. A few of them have formed large blisters and I was wondering what I should do - pop them, cover them, or leave them alone?"
"Very accessible."
"I always have tons of comments and questions. Dr. Bock and the staff are generous with their time and attention, which is greatly appreciated."
"The office staff is always pleasant, accommodating and competent. Dr. Bock is very knowledgeable, takes the time to explain different procedures, treaments and the choices you have for acccomplishing your medical and/or aesthetic goals. They also consistantly make all rebates for various products or services available to you at the time of your visit, making your care that much more affordable."
"It was the same experience as my first one. I would have liked the staff to inform me that the doctor was running late when I checked in."
"Worked me in at last minute due to possible skin cancer. Really appreciated that! Great office staff and doctor! Thank you"
"Dr Bock and staff are always courteous and helpful and professional. I have been seeing Dr. Bock for more than 20 years for mostly one thing, skin cancers. "
"great"
"i wasn't sure what to expect with this surgery, but the
Dr. and staff made it easy to get through with no
problems. I am now waiting to see what happens next
Thursday at the follow up appointment."
"Very good as usual."
"great, as usual"
"good experience"
"flawless"
"Open houses are great. Dr Bock and staff are wonderful"
"Dr. Bock is very professional and very knowledgeable."
"There is nothing exceptional to report about the visit. I would rate it an average visit.
"
"It is always a pleasure to visit Dr. Bock's office. The staff are consistently courteous, attentive, and professional. Plus, my wife and I have tremendous respect for Dr. Bock."
"You always are very good to me .. Wouldn't ever go anywhere else. Thank-you Kim"
"good experience all of the time"
"I I was pleases with my experience with both Dr. Bock and his staff. Everyone was very friendly, competent and professional. I left the office grateful that I had been referred to Dr. Bock by Harvey Hashimoto M. D."
"I thought the staff members were very helpful in reminding me of my appointments. The text messages really helpfull."
"My experience with California Skin & Laser Center was a very good. Everyone was friendly, informative, and went above and beyond for me.
Thank you!!"
"Staff and physician were courteous, listened to my concerns, took what I said seriously, and offered options. Great experience!"
"So far so good"
"Welcoming ambience. Picture slide show of before & after procedures are informative. Plenty of educational material to read while waiting. Staff is pleasant and professional. "
"I had Sculptra for the first time and I am very pleased so far. I was afraid I might look swollen and bruised afterward but I looked pretty good! Unlike the other fillers I have had, I could have gone out the same day and I really don't think anyone would have noticed. My skin feels nicer already (is it my imagination??)."
"Always a pleasure to visit Dr. Bock. Uncommon combination of high knowledge and skill with great interpersonal skills."
"The staff is very friendly and Dr. Bock takes time with his patients to make sure they understand what he is saying."
"The appointments are taken relatively quick. The wait time in the exam room is never very long. The doctor is always prepared when he comes in to see me."
"I have never felt uncomfortable with the exam and have
also never felt like the visit was "rushed","
"pleasant experience. office clean and nice, relaxing, staff very professional. dr. bock very prefessional, patient. took his time explaining plan of care. I especially liked the fact that another staff was in the examining room transcribing plan of care as it helped expedite processes smoothly and efficiently and in a timely manner."
"Staffs are friendly, nice atmosphere... Vivian is great!"
"How profesional every one was to me. Called me with the results of a biopsy 6 days after my visit. "
"My experience with Dr. Bock and his staff have been wonderful. Dr. Bock doesn't tell you what you want to hear, he is honest, and seems to really care about the way you look when you walk out of his office. The ladies in his office are warm and kind. I look forward to my visits!"
"A wonderful, clean and welcoming environment. The staff are kind, professional, courteous and friendly. Dr. Bock is caring and very easy to communicate with (funny too!) and a really great doctor!"
"Dr, Bock is very professional. "
"Staff is great!!"
"Excellent Physician"
"great surgeon--maybe even "incomparable--don't know because I wouldn't consider anyone else"
"I have had multiple visits for several Mohs Microsurgery operations. Best local choice for facial cancer treatment."
"Dr. Bock and his staff are very professional.
They both care about the patients needs and concerns."
"Nice folks and attentive doctor. Much appreciated-"
"Take the medication prescribed"
"Professional staff
Short wait time
Dr. Boch - Discusses options available to address concerns or needs with clarity
"
"Worth the wait: I had a potentially serious situation, and he took extra time with me, so I don't mind if he took extra time for other people who needed it. I don't believe he had any lunch that day . . ."
"efficient and friendly staff."
"This is a friendly and effecient office."
"He's a good doctor. "
"Dr Bock Rocks!!"
"Nancy is excellent!, she is very professional yet very caring and friendly. the front staff are very nice and friendly as well. I feel at ease during my visits. Thank you!"
"is a great experience in the clinic in nice communication with the personal"
"Dr Bock was very friendly. We joked and talked about things we have in commen. The visit was very pleasant. Thanks for asking. Larry"
"12345677899"
"I appreciated the doctor taking extra time to answer my questions."
"I've been a patient/client of Dr. Bock since I was about 17 years old (I'm 42 now) and have always been very satisfied with all my experiences, both medical and cosmetic, with his office. He and his staff are always pleasant, thorough and take the time to explain procedures and options. The office is very efficient and I appreciate their personalized service."
"Great service friendly staff."
"Great staff! Nancy listens to my concerns and questions...she always provides good feed back."
"Dr. Bock was very detail when explaining things, which is among what I love about the doctor's office and the staffs are great people and very helpful too!"
"My trips to Dr, Bocks is always a good one. His staff is terrific....."
"Dr. Bock and the staff took the time to educate me on the procedure and outcomes. They are very personable and made it a wonderful experience."
"..."
"It is always a good experience to come to Dr Bock.' office. The staff are friendly. I don't ever have to wait long to see Dr Bock.
Dr Bock has been my doctor for many years. I moved to Louisiana but I still come to California just to see him when I have skin problem. He is a miracle worker & I trust him."
"."
"Dr. Bock is a very caring dr."
"I am very pleased. I can't wait to go back and have the rest of my procedures done."
"Dr. Bock listened and answered all of my questions. The nurse was very calming and helpful."
"It's was great everyone was very friendly and took their time with the patients."
"I felt the whole experience was organized and professional. The environment was clean and staff were very friendly. My experience with Dr. Bock was excellent where he provided me with excellent information about my needs."
"My visits have actually improved over the last year. Wait time has lessened and when there is a wait I am reassured by staff that my wait is coming to an end soon and it usually is. I like my results immensly. They are subtle but noticeable to me. Just what I wanted."
"Fine"
"The internal communication needs to be improved. I was getting different info from different staffs.
"
"great. Vivian is awesome!"
"satisfactory, waited in the little room for the doctor for 1/2 hour."
"good"
"Just fine"
"My experience with Nancy was great!"
"great!! didn't feel a thing not even the prick of the needle, very gentle. wanted to remove skin tags too, but wasn't able to at this time, because Insurance won't pay for it, so need to find out how much its going to cost me so I can do it in the near future."
"I was pleased with the doctor's responsiveness to my questions and the treatment I received."
"excellent, punctual, professional, painless."
"Very Good, very pleased. So was my husband. The only one to notice was my boss. No one else has said a word.....very strange. It is so noticeable. I actually have lips!"
"I was very comfortable with Dr. Bock and the staff. It was very enlightening and I will be getting services from Dr. Bock in the near future.
I am a bit of a challenge due to medical conditions but I feel confident in a positive outcome."
"My experience was good. I met with Dr. Bock for my consultation on Thursday. He was able to explain the procedure and answer all of the questions that I had. I was able to get an appointment for my first session on the following Saturday with Leslie. Leslie was wonderful. She did a great job explaining the procedure as we progressed through the session. I expected a painful experience, but quite the contrary. I experienced a minimal amount of pain. The cooling system used helps tremendously. I can't wait for my next session. Thank you."
"good, as always"
"Excellent. Staff was very warm and welcoming. Procedure went very well. "
"Was very good. I like Dr Bock and his staff. I see him every 6 months to keep up on any problems with my skin cancer."
"Very nice. Friendly staff, beautiful office and timely visit. Dr. Bock was very professional and took care of all my concerns."
"It was okay. The doctor did a very good job and got 2nd opinions which I appreciated, but his bedside manner was not very good and I left pretty scared and freaked out after the first visit. The next visits were better but I again I think the doctor could be more friendly, explain things better, be little more compassionate, given me some written info, or a good web site,etc."
"5 out of 10. Woman in the front office was extremely kind as was the woman who took me into the room. Didn't fall in love with the doctor."
"Very satisfying. Dr. Bock provided information for all subjects and I was surprised about the vitiligo treatment. Overall, I am really happy with all this information and plan to utilize Dr. Bock's dermatology treatments. Thank you so much. "
"Dr. Bock was very professional and made me laugh at the same time. Having a tattooed "mole" is comical to begin with, so having it removed was long overdue. The procedure took less less than 5 minutes, was virtually pain-free, and he was right; the redness from the stitches is almost completely gone, and its only been about 9 weeks! Regarding my Sclerotherapy, I had this done due to lots of tiny broken capillaries from a shattered ankle in high school, and a few spider veins on my lower calf. This procedure took about 35-40 minutes, wasn't too painful, and I was actually able to touch my ankle after 14 years of not being able too. I don't know what the injections did, but I am able to feel my ankle without screaming in pain. There are still some veins that I can see, and I am waiting for my second appt., as you usually need 2 for optimal results. Dr. Bock is a great Dr. and his nurses are all friendly too."